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Business Development | Operations Management | Strategic Planning | Dubai
Vaspar Kershi Anklesaria is a business development and operations professional with more than 15 years of experience across financial services, customer servicing, insurance, administration, and refrigerated transport systems. His career has developed through a combination of customer-facing roles, operational management, business development, team leadership, and strategic responsibilities.
Currently based in Dubai, Anklesaria serves as Business Development Manager and Operations Head at Thermo King - Refrigerated Transport Systems Co. His work involves business development, customer relationships, administration, HR, internal auditing, and operational management. He is also involved in the management of a group refrigerated vehicle leasing company, where his responsibilities include customer acquisition, finance, HR, legal activities, and general administration.
Alongside his professional career, Anklesaria has now joined GlobalX Publications as an Author, marking a new chapter in his journey. His association with GlobalX provides an opportunity to bring his professional experiences, observations, and knowledge into the world of publishing and share them with a wider audience.
Anklesaria's career reflects a gradual move from customer service and financial operations into business development and leadership. Each stage of his professional journey has added a different perspective, from understanding customer needs and managing branch operations to working with corporate clients, developing business relationships, and leading operational functions.
Before joining Thermo King, he spent several years with Reliance Asset Management Industries Ltd., where he progressed through a number of roles in the Operations Department. He began as a Customer Service Executive and later took on responsibilities as an Operations Manager, Cluster Operations Manager, Quality Team Leader, and Internal Auditor. His work included managing branch operations, handling customer and distributor concerns, training employees, supporting recruitment, and contributing to process and quality improvements.
His experience in the insurance sector began with Bajaj Allianz General Insurance Company, where he worked with corporate customers and broker networks. As Relationship Manager for the Corporate and Broker Channel, he was responsible for maintaining customer relationships, developing new business, and supporting areas including underwriting, claims, surveys, and policy issuance.
His move to Thermo King brought together many of the skills he had developed throughout his earlier career. Over the years, his responsibilities have expanded to include business strategy, customer relationship management, administration, HR, internal auditing, and operational leadership. He has also been involved in the company's digital transformation and in developing long-term relationships with corporate customers, dealers, suppliers, and key accounts.
What stands out across Anklesaria's career is the practical nature of his experience. Much of his professional life has involved working directly with people, solving operational problems, improving processes, supporting teams, and finding ways to strengthen customer relationships. This hands-on experience has shaped his approach to business and management.
As a GlobalX Publications Author, Anklesaria joins a wider community of professionals and contributors who bring their knowledge and experiences into the publishing space. His author journey creates an opportunity to document, communicate, and share ideas developed through more than a decade of professional experience.
