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Quality Engineering | Test Automation | AI & Enterprise Transformation
Shambhavi Kanvinde is an experienced technology and delivery leader with more than 25 years of experience at Accenture, specialising in Quality Engineering, test automation, programme delivery, Agile transformation, and applied artificial intelligence. She currently serves as a Quality, Automation and AI Architect for the FedEx ServiceNow programme and as Delivery Lead for SAP GenAI and GenWizard programmes.
Throughout her career, Shambhavi has led enterprise quality transformation initiatives, built delivery capabilities, and introduced structured frameworks to improve operational efficiency and software reliability. One of her significant achievements was building and scaling Accenture's Quality Engineering Centre of Excellence into a 300-person operation supporting more than 80 clients.
Her work in automation and quality improvement has delivered measurable results, including an 89% reduction in manual testing effort, a 75% improvement in execution speed, and a 98% reduction in production defects within six months through a structured quality improvement programme. In her current architecture role, she has delivered more than 35 strategic quality engineering artefacts for the FedEx ServiceNow environment in less than 12 months, covering governance, test automation, test data management, and AI-assisted testing.
As Delivery Lead for SAP GenAI and GenWizard programmes, Shambhavi has strengthened resource management, financial tracking, programme governance, and delivery processes. Her international experience includes working across India, the United States, the Philippines, and the United Kingdom, with responsibility for client engagements valued at more than $5 million.
Beyond her corporate leadership, Shambhavi Kanvinde is an author associated with GlobalX Publications, reflecting her engagement in professional knowledge sharing and thought leadership. Her experience across quality engineering, automation, and AI provides a practical industry perspective on technology and enterprise transformation.
Her professional credentials include Certified ServiceNow Administrator, ICAgile Agile Coaching, SAFe certifications, TOGAF, AWS Solutions Architect, and Six Sigma Black Belt. Her contributions have also been recognised through Accenture's Ace Award for Individual Contributor, Ace Award for Team, and Top Mentor Award.
With a strong combination of technical expertise, delivery leadership, and a focus on continuous improvement, Shambhavi brings a practical perspective to the evolving challenges of enterprise technology, AI adoption, and quality transformation.
